privacy & policy
Privacy Policy for PreMocks.com
Effective Date: 01-04-2025
At PreMocks.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, or other identifying details provided during registration, contact, or quiz participation.
b. Usage Data
Information about how you use our site including pages visited, test activity, device type, browser, IP address, and referral source.
c. Cookies & Tracking Technologies
We use cookies and similar tracking tools to enhance your experience, remember login status, and analyze user behavior.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide and improve our mock test services.
To send you important updates, exam alerts, or promotional offers (if subscribed).
To personalize your learning experience.
To monitor and prevent fraudulent activity.
To comply with legal requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share data:
With trusted service providers who help operate our website (e.g., analytics, hosting).
When required by law or government authorities.
To enforce our Terms of Use or protect user rights and safety.
4. Use of Google AdSense
We may display ads via Google AdSense, which may use cookies and tracking to show you relevant ads.
Google uses the DoubleClick cookie to serve ads based on your visit to our site and other websites.
You can manage ad personalization at: https://adssettings.google.com
For more details, refer to: Google’s Privacy & Terms
5. Your Data Protection Rights
You have the right to:
Access or update your personal data.
Request deletion of your account and data.
Withdraw consent where processing is based on consent.
Opt out of marketing communications at any time.
To request any of these, please email us at [support@premocks.com].
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children's Privacy
PreMocks.com is intended for users above 13 years of age. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: [support@premocks.com]
📍 Address:Gomit Nagar, Lucknow, Uttar Pradesh, 226010
Would you like a Terms & Conditions or Cookies Policy as well?
Terms & Conditions
Terms & Conditions
Effective Date: 01-04-2025
Website: www.premocks.com
Welcome to PreMocks.com. By accessing or using our platform, you agree to abide by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By registering, accessing, or using any part of PreMocks.com, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the website.
2. Services Offered
PreMocks.com provides users with:
Online mock tests and quizzes for various government and competitive exams
Study materials and preparation tools
Live quiz and test tracking features
Premium subscription-based content (optional)
We reserve the right to modify or discontinue any part of the service without prior notice.
3. User Account
You must create an account to access most features.
You agree to provide accurate, complete, and current information.
You are responsible for maintaining the confidentiality of your login credentials.
You agree not to share your account with others or allow unauthorized access.
4. User Conduct
By using our site, you agree:
Not to copy, reproduce, or redistribute our test content or site structure.
Not to post or upload offensive, illegal, or misleading content.
Not to engage in cheating, hacking, or any activity that disrupts our services.
Not to violate intellectual property or proprietary rights of PreMocks.com or others.
Violation of these terms may result in suspension or permanent banning of your account.
5. Paid Subscriptions
Some features may be available under paid plans. By purchasing a subscription:
You agree to pay all applicable fees.
All fees are non-refundable unless otherwise stated.
PreMocks.com reserves the right to change pricing or plans at any time.
6. Disclaimer
We strive to provide accurate and helpful test content, but we do not guarantee selection or success in any exam.
All tests are for practice and educational purposes only.
We are not affiliated with any government body or exam authority.
7. Intellectual Property
All content on PreMocks.com including mock tests, logos, UI, and site design is the intellectual property of PreMocks.com or its licensors.
Unauthorized copying, use, or distribution is prohibited.
8. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages resulting from:
The use or inability to use our services
Unauthorized access to your account or data
Errors or inaccuracies in test content
Use the website at your own risk.
9. Termination
We reserve the right to suspend or terminate your account without notice if you violate these Terms or act in a way that harms the platform.
10. Changes to the Terms
We may update these Terms from time to time. Updates will be posted here with a new effective date. Continued use of the site means you accept the revised terms.
11. Governing Law
These Terms are governed by the laws of India. All disputes shall be subject to the jurisdiction of courts in Prayagraj, Uttar Pradesh.
12. Contact Us
If you have any questions or concerns, reach out to us:
📧 Email: support@premocks.com
📍 Address: Gomit Nagar, Lucknow, Uttar Pradesh, 226010
Refund & Cancelation Policy
Refund Policy
Effective Date:01-04-2025
Website: www.premocks.com
Thank you for purchasing our online mock test services on PreMocks.com. We are committed to providing high-quality digital content to help you in your exam preparation journey.
Since our products are digital in nature, please read our Refund Policy carefully before making a purchase.
1. No Refund for Digital Products
All purchases made on PreMocks.com for digital products such as:
Online mock tests
Quiz access
Practice sets
Exam packages or subscriptions
are non-refundable once accessed or delivered. We do not offer refunds for:
Change of mind
Wrong exam selected
Lack of usage after purchase
Technical issues due to user’s device/browser/internet
2. Eligibility for Refund (Exceptional Cases)
A refund may be considered only under the following exceptional circumstances:
Duplicate Payment: If you are charged twice for the same service.
Non-delivery: If you purchased a test pack but didn’t get access within 48 hours and contacted support.
Technical Error on Our End: If you faced a critical issue from our platform that prevented access, and our support team was unable to resolve it within a reasonable time.
In such cases, you must contact us within 7 days of the transaction, with payment proof and a detailed explanation.
3. How to Request a Refund
If you believe you're eligible for a refund under the above criteria, please write to:
📧 Email: support@premocks.com
📄 Subject: Refund Request – [Your Order ID]
📎 Attach: Payment receipt, registered email/phone number
Our support team will respond within 3–5 working days.
4. Dispute Resolution
If you raise a payment dispute via a third-party service (e.g., Razorpay, Paytm, your bank), we will cooperate fully during the investigation. Refunds in such cases will follow the result of the payment gateway’s decision.
5. Modification of Policy
PreMocks.com reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be reflected on this page.
6. Contact Us
For any questions about this policy or your purchase, please contact us:
📧 Email: support@premocks.com